At Totima Tech Private Limited, we strive to ensure that your shopping experience is smooth and enjoyable, from the moment you place your order to the time it arrives at your doorstep. Our shipping policy is designed to offer you flexible and reliable delivery options.   
 

Processing Time   
 

Orders are typically processed within 3-8  business days. Once your order has been processed, you will receive a confirmation email with tracking information. Please note that processing times may vary during peak seasons or promotional periods, but we always aim to get your items to you as quickly as possible.   
 

Shipping costs are calculated at checkout based on the shipping method selected and the destination of your order.   
 

Shipping Restrictions   
 

Currently, we do not ship to PO boxes, APO/FPO addresses, or certain remote locations. If your shipping address falls under these categories, please contact our customer service team for assistance.   
 

Lost or Damaged Items   
 

In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.   
 

We appreciate your trust in Gentlethreadz and are committed to delivering your order with care and precision.