We, at Totima Tech Private Limited, care about your personal information and the way it is used and shared. We value your privacy greatly and are dedicated to safeguarding the confidentiality and security of any personal information you give us while interacting with us via our website.
In order to safeguard and maintain the confidentiality of your personal information, we have created this privacy policy. While we make an effort to abide by foreign laws, we cannot and do not guarantee that we do. This Privacy Policy explains the different kinds of information we may collect about you, what we gather, how we gather it, how we use it, and how you can limit how much of it we disclose.
We make every effort to preserve your right to privacy on the systems and the website that we control, but we cannot be held responsible for any unauthorized or illegal disclosures of your private information by unaffiliated third parties, such as advertisers and websites that link to our website. Please be aware that our policies may differ from those of our sponsors, advertisers, business associates, and other websites to whom we offer connections.
Where required by relevant law, you will be prompted to agree to the terms of this Privacy Policy before making any purchases from us or accessing our services through the Site.
TYPES OF INFORMATION THAT WE COLLECT
We classify the data we gather about you (referred to as "Personal Information") into the following categories:
Information You Give Us : When you visit the Site, we gather information you give us, including, if applicable, sensitive Personal Information. This information includes:
Your name, postal code, email address, billing address, and shipping address;
Your mobile payment, credit/debit card information, and other payment details;
Your choice to join our social networking sites, shop online, request a catalog, take part in a poll, promotion, or contest, or get our emails;
Your testimonials, comments, and thoughts regarding our goods and services; as well as any additional personal data you decide to give us.
Information Received from Others: Our third-party service providers may also provide us with Personal Information. This information can include:
updated delivery and address data from third parties, such as our carriers;
account details, details about purchases or redemptions, and details about page views from certain retailers;
links and search results, including sponsored listings;
Choose partners with whom we co-brand services, offer our service on their platform, or collaborate on marketing initiatives.
Data That We Automatically Gather When You Use Our Site: We automatically get certain Personal Information about you when you visit our site. This information includes:
details about your machine, such as the operating system, browser type, IP address, and access times;
Information about your communications with customer support, including the time, date, and reason you contacted us; chat transcripts; and, if you call, call recordings and your phone number;
Details about the computer or mobile device you use to access our website, such as the hardware model, operating system and version, and mobile network information; unique device identifiers (like IP address, IMEI number, or the address of the device's wireless network interface)
In order to improve your interactive experience and our services to you in general, "cookies" are used to store user preferences and track user trends. You have the option to configure your browser to alert you whenever a "cookie" is transmitted, allowing you to choose whether or not to accept it. In order to provide you with a better, more personalized experience, we use cookies to keep track of the pages you have viewed on other websites and make improvements to our site. Web beacons are electronic pictures that are used in our emails and services to carry out cookie delivery, track visits, and gather data about campaign efficacy and usage.
USE OF THE INFORMATION WE HAVE COLLECTED
To manage our relationship with you and deliver services, we need to know your identification, contact information, banking details, and account history. Depending on the situations for which we may or may need to process your Personal Information, we may use this information for recommending items and engaging in promotional offers and schemes in addition to processing for different reasons, such as:
to communicate with you; to maintain and improve customer relationship; to assess, process and provide products, services and/or facilities to you; to establish your identity and background; to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us; to provide you with information and/or updates on our products, services, upcoming promotions offered by us and/or events organized by us and selected third parties which may be of interest to you from time to time; to maintain and update internal record keeping; for internal administrative purposes; to send you seasonal greetings messages from time to time; to compile statistical and demographical profiles for our business and marketing activities; to monitor, review and improve our events and promotions, products and/or services; to conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products and/or services; to process any payments related to your commercial transactions with us; to comply with any statutory or regulatory requirement; to process and analyse your Personal Information either individually or collectively with other individuals; for detecting, investigating and preventing fraudulent, prohibited or illegal activities; we collect and store your service usage and transactional information to determine and verify the service charges payable by you and to administer our relationship with you.
Information used with your permission:
enable direct marketing, promotions, and customer management. This may involve sending you special offers or promotional materials (such as emails and push alerts) if you have given permission to do so. Please refer to the "Direct Marketing" section below.
We might make advantage of particular data categories (e.g. health data). However, we won't do so unless we have your permission to do so. Additionally, we won't do it for any other reasons without your permission.
DISCLOSURE OF PERSONAL INFORMATION
Your Personal Information is exclusively gathered by us in order to run our business and provide you with better, more services. We never, under any circumstances, trade on or sell your personal information to outside parties.
In the following situations, we might give your personal information to other organisations:
If we have to share Personal Information to establish, exercise, or defend our legal rights (which includes disclosing Personal Information to third parties to thwart fraud); if we restructure, sell, or transfer our business (or a portion of it); if the law or a public authority requires it; or for the administration of justice. For instance, in connection with a takeover or merger; with Gentlethreadz employees for data processing and storage; giving you access to our services; offering customer support; deciding on service enhancements and content creation; with outside service providers for marketing, advertising, communications, infrastructure, hosting, and IT services; customising and optimising our service; handling credit card transactions or other payment methods; offering customer support; collecting debts; and so on. We don't give them permission to use or share your personal information for anything other than carrying out their services.
You consent, by accepting the Terms of Service, to our collecting and storing of your Personal Information for the duration of your use of our services, subject to the restrictions outlined in this Privacy Policy.
Additionally, we might share de-identified or aggregated data with our business and strategic partners, as well as other third parties, that is not individually identifiable. We honour your request for the privacy of your personal information.
RETENTION OF PERSONAL INFORMATION
When we no longer need Personal Information for the purposes for which it was collected (as outlined in this Privacy Policy), we take reasonable steps to destroy, de-identify, or redact it in a secure manner, to the extent required by law, and when its retention is no longer required for legal or business purposes.
HOW WE PROTECT YOUR INFORMATION
When verifying an order, we simply display the final four digits of your credit card number. Of course, we submit the complete credit card number to the appropriate credit card company during order processing.
Your personal information is kept safe on our internal systems and secure servers. We implement the necessary security procedures to guard your data against illegal access, alteration, disclosure, or destruction.
We maintain suitable physical, electronic, and managerial measures to safeguard and secure the information and data contained on our system in order to prevent unauthorised access, preserve data accuracy, and ensure the proper use of information.
It is crucial that you take precautions to prevent unauthorised users from accessing your computer and password. Whenever you are done using a shared computer, remember to sign off.
Regretfully, there is no 100% secure data transit or storage solution available. Please inform us right away by going to (Website URL) if you have any cause to think that your interaction with us is no longer safe (for instance, if you think that the security of your account has been compromised).
We cannot promise that our site will operate flawlessly or without any hiccups. We disclaim all liability for any harm that may arise from using electronic communication methods, including but not restricted to harm caused by computer programs used for electronic communications, failure or delay in electronic communication delivery, and interception or manipulation of electronic communication by third parties.
OVERSEAS TRANSFER OF PERSONAL INFORMATION
Wherever in India that you stay or visit, your personal information will be kept in the hotel.
We shall ensure that the information is transferred in compliance with this Privacy Policy and sufficient protections so that enforceable privacy rights and viable legal remedies are accessible to you.
DIRECT MARKETING
We would want to stay in touch with you from time to time via social media, WhatsApp, emails, SMS, calls, push notifications, and other relevant channels using your name, email address, and phone number. This could include details about our offerings, events, deals, and promotions that we think you might find interesting, membership plans, satisfaction surveys, and information about our goods and services. But we can't move on until you give your permission.
By contacting us at (Website URL) or writing to us at totimatechpltd@gmail.com, you can freely choose to stop receiving marketing communications at any time.
CHILDREN’S PRIVACY
You cannot access this site if you are under the age of eighteen without your parent or legal guardian's supervision and approval. Without the parent or guardian's approval, we do not intentionally gather personal information from minors under the age of 13. Please get in touch with us if you think we may have gathered personal data about a kid under the age of 13 so we can take the necessary action to remove it.
Parents need to know that there are online parental control tools that may be used to stop kids from viewing content that is harmful to minors or from sending information online without authorisation.
YOUR RIGHTS
The following are rights to which you are entitled:
the ability to view the personal data we have on you;
Right to have your personal information corrected if it is inaccurate, including the ability to have blank personal information filled in;
Right to have your personal information processed by us deleted, with the exception of open orders that are either partially or not yet shipped;
The capacity to limit the processing of data, the opportunity to object to profiling, and the individual right to data portability.
We will make an effort to give these rights within one (1) month, whenever that is both reasonable and necessary. You can also ask us to delete your personal information under certain circumstances, or you can withdraw your agreement to receive direct marketing communications or, more generally, to our processing of your personal information, at any time. If you completely withdraw your consent or request that we erase all of your personal information, we might not be able to continue serving you.
Requests that are irrational or not mandated by law may be turned down, including ones that would be incredibly difficult to implement, put us at risk for operating hazards like free trial fraud, or demand a disproportionate amount of technical work. We may keep information for as long as necessary or allowed by relevant laws and regulations, including to respect your preferences, for our records-keeping or billing needs, and to achieve the goals outlined in this privacy statement. When personal information is no longer needed, we take appropriate steps to securely discard or de-identify it.
CHANGES TO PRIVACY POLICY
Our Privacy Policy may need to be updated from time to time in response to evolving operational, legal, or regulatory needs. Any changes to this privacy statement will be announced on the website, which you may visit at (Website URL). You will not receive a personal notification.
If you use the Site after any changes have been made, you will be considered to have accepted and agreed to any updated version of this Privacy Policy. As a result, you are welcome to periodically check the aforementioned website to make sure you are aware of our most recent policies regarding the protection of personal data.
MISCELLANEOUS
The laws of India govern this privacy policy and will be followed in its interpretation.
CONTACT US
For inquiries regarding our site or Privacy policy, please contact us at totimatechpltd@gmail.com