We accept all major credit/debit cards, mobile wallets, and secure online payment options for your convenience.  

Yes! We offer 24/7 customer support for any of your queries and doubts regarding usage of Gentlethreadz. 

No, you can shop as a guest. However, creating an account allows you to track your orders and manage your wishlist easily.

Orders can be modified within a short window after placing them. Contact our support team for quick assistance.

Standard shipping takes 3-8 business days, depending on your location, with faster options available at checkout. 

Yes, we offer expedited shipping options at checkout to get your items to you faster, perfect for last-minute events!

Address changes can be made within 24 hours of placing your order by contacting our customer service team..  

We use trusted carriers and provide tracking updates to ensure your package is delivered safely and on time.  

We accept returns within 48 Hours of delivery, provided the items are unworn and in their original condition.

Simply visit our Returns page and fill out the request form, and we’ll guide you through the process.

Due to hygiene reasons, certain items like intimate wear and accessories are not eligible for returns or exchanges.. 

Refunds are typically processed within 5-7 business days after we receive the returned items